Payment Policy

Welcome to the Payment Policy page of PQ Provider. This policy outlines important information regarding accepted payment methods, transaction security, and billing practices for orders placed on our website.

1. Accepted Payment Methods:

• PQ Provider accepts the following payment method for online orders:
  • Wire Transfer
  • Zelle payments
  • Cash App payments
  • Apple Pay payments
• NOTE: Your order has to be completed before payment details are provided for payment completion. 

2. Transaction Security:

• We prioritize the security of your payment information and utilize industry-standard encryption technology to protect your personal and financial data during online transactions.
• Our payment processing partners adhere to strict security protocols and comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to safeguard your sensitive information.

3. Billing Information:

• When placing an order on PQ Provider, please ensure that the billing information provided matches the information associated with your payment method to prevent delays or processing errors.
• We may require additional verification steps for certain orders to mitigate the risk of fraudulent activity and ensure the security of our customers’ accounts.

4. Order Confirmation:

• Upon successful completion of your order, you will receive an email confirmation containing details of your purchase, including the order total, billing information, and shipping address.
• Please review your order confirmation carefully and contact our customer service team promptly if you identify any discrepancies or inaccuracies.

5. Payment Authorization:

• By submitting your order on PQ Provider, we will email you the details for the wire transfer.
• Payment authorization is subject to validation and approval by your financial institution or payment provider.

6. Payment Processing Time:

• Payments are processed immediately upon order placement to expedite order fulfillment and shipment.
• Depending on your selected payment method and financial institution, it may take several business days for the transaction to appear on your account statement.

7. Payment Disputes and Chargebacks:

• In the event of a payment dispute or unauthorized charge on your account, please contact our customer service team promptly to resolve the issue and initiate any necessary refunds or adjustments.
• Chargebacks initiated without prior communication with PQ Provider may result in additional fees and restrictions on future purchases.

8. Currency and Pricing:

• All prices displayed on PQ Provider are denominated in US dollars (USD) unless otherwise specified.
• We reserve the right to adjust product prices and shipping fees at our discretion, and such changes will be reflected on our website accordingly.

9. Contact Us:

If you have any questions, concerns, or inquiries regarding our Payment Policy or payment processing procedures, please don’t hesitate to contact our customer service team at [email protected]. We’re here to assist you and provide clarification as needed.

Thank you for choosing PQ Provider. We appreciate your trust and confidence in our payment processing systems and commitment to providing a secure and seamless shopping experience.